Agents
10 agents queued for cycle 1, in four kinds. Each profile is built from public docs until the results are in.
Support agents and shopping assistants that answer shoppers and act on their orders: order status, exchanges, returns and cancellations.
- Gorgias AI Agent
AI agent inside the Gorgias help desk that answers shoppers and changes Shopify orders.
- Intercom Fin
Intercom's AI agent; reads Shopify orders and runs merchant-built procedures for cancellations, refunds and returns.
- Siena AI
AI customer service platform for consumer brands that runs on top of an existing help desk.
- Tidio Lyro
Tidio's AI agent; answers shoppers in chat, looks up Shopify orders and runs actions set by the merchant.
- Yuma AI
AI support agent for Shopify brands that works inside an existing help desk and edits Shopify orders.
- Zendesk AI agents
AI agents in the Zendesk help desk; Shopify order actions need a custom API connection or a human in Copilot.
Assistants that work in your admin: product content and catalogue data, collections, discounts, inventory, reports and ad copy.
- Shopify Sidekick
AI assistant built into the Shopify admin that answers questions and prepares store changes for the merchant to approve.
AI assistants that find and buy products for a shopper, and the checkout protocols behind them.
- Shopify Agentic Storefronts
Shopify sales channel that lists a store's products in ChatGPT, Gemini, Copilot and Meta AI surfaces.
MCP servers and APIs that let your own agent read and change store data. One fixed reference agent runs every task through each tool, so the tooling is the only thing that changes.
- Shopify AI Toolkit
Shopify plugin, skills and Dev MCP server that give AI coding tools Shopify docs, schemas and CLI store access.
- Shopify Storefront Catalog MCP and Cart MCP
Shopify's per-store MCP servers that let an AI agent search a store's products and build carts.