# Commerce AI Agents

> AI agents for Shopify stores, to be run through one public task suite (40 tasks, 3 trials each) on a test store. Cycle 1 is in preparation: no results are published yet. Agent pages are profiles built from public sources, with citations. Not affiliated with Shopify Inc.

Task suite as data: https://commerceaiagents.com/tasks.json

## Shopper-facing agents

- [Gorgias AI Agent](https://commerceaiagents.com/agents/gorgias-ai-agent): AI agent inside the Gorgias help desk that answers shoppers and changes Shopify orders. Not tested yet.
- [Intercom Fin](https://commerceaiagents.com/agents/intercom-fin): Intercom's AI agent; reads Shopify orders and runs merchant-built procedures for cancellations, refunds and returns. Not tested yet.
- [Siena AI](https://commerceaiagents.com/agents/siena-ai): AI customer service platform for consumer brands that runs on top of an existing help desk. Not tested yet.
- [Tidio Lyro](https://commerceaiagents.com/agents/tidio-lyro): Tidio's AI agent; answers shoppers in chat, looks up Shopify orders and runs actions set by the merchant. Not tested yet.
- [Yuma AI](https://commerceaiagents.com/agents/yuma-ai): AI support agent for Shopify brands that works inside an existing help desk and edits Shopify orders. Not tested yet.
- [Zendesk AI agents](https://commerceaiagents.com/agents/zendesk-ai-agents): AI agents in the Zendesk help desk; Shopify order actions need a custom API connection or a human in Copilot. Not tested yet.

## Store-operations agents

- [Shopify Sidekick](https://commerceaiagents.com/agents/shopify-sidekick): AI assistant built into the Shopify admin that answers questions and prepares store changes for the merchant to approve. Not tested yet.

## Agentic checkout channels

- [Shopify Agentic Storefronts](https://commerceaiagents.com/agents/shopify-agentic-storefronts): Shopify sales channel that lists a store's products in ChatGPT, Gemini, Copilot and Meta AI surfaces. Not tested yet.

## Builder tooling

- [Shopify AI Toolkit](https://commerceaiagents.com/agents/shopify-ai-toolkit): Shopify plugin, skills and Dev MCP server that give AI coding tools Shopify docs, schemas and CLI store access. Not tested yet.
- [Shopify Storefront Catalog MCP and Cart MCP](https://commerceaiagents.com/agents/shopify-storefront-mcp): Shopify's per-store MCP servers that let an AI agent search a store's products and build carts. Not tested yet.

## Guides

- [Agentic checkout, explained for Shopify merchants](https://commerceaiagents.com/guides/agentic-checkout-explained.md): What happens when an AI assistant buys for a shopper, what ACP, UCP and payment tokens cover, and what you still control.
- [Give an AI agent access to your store safely](https://commerceaiagents.com/guides/give-an-ai-agent-store-access-safely.md): Which access scopes to grant, how staff permissions limit an app, where to set spend caps, and how to read the trail an agent leaves.
- [Write shipping and return policies an AI agent can read](https://commerceaiagents.com/guides/policies-an-agent-can-read.md): Where Shopify keeps your policies, how they differ from your return rules, and how to write numbers an agent will quote correctly.
- [Prompt injection in your store: hidden instructions and how to test for them](https://commerceaiagents.com/guides/prompt-injection-in-your-store.md): How instructions hidden in product text, reviews and customer emails can steer an AI agent, and a simple test plan for your store.

## Tools

- [Agent-readiness check](https://commerceaiagents.com/tools/agent-readiness)
- [How we test](https://commerceaiagents.com/method)